Return & Refund Policy

Return & Refund Policy

Due to the handmade and international nature of our products, we do not accept returns for change of mind or incorrect selection.
Each item is carefully handcrafted and shipped internationally with secure packaging.

✅ We gladly accept refunds or replacements only in the following cases:

  • The item arrives damaged

  • The item is defective

  • The item received is incorrect

In such cases, please contact us within 48 hours of delivery and include clear photos or videos of the issue.
We will resolve the issue promptly by offering:

  • A replacement part, or

  • A full or partial refund (no return required)

🚫 Returns are not accepted for:

  • Change of mind

  • Incorrect measurements or style selection

  • Minor color variations (due to handmade glass and screen differences)

  • Damage caused by improper installation or misuse

📦 Important Notes

  • Return shipping is not required for damaged or defective items

  • Due to high international shipping costs, physical returns are not requested

  • All items are securely packed and inspected before shipment

By placing an order, you agree to this return and refund policy.